If you have raised a support request, you can provide us details of your Events as returned by the Eventbrite API by following this article.
First you will need your Organisation ID – to find that you need to refer to this article.
You simply visit a URL like this
Substituting OOOOOOOO with your organisation ID
and XXXXXXXXX with your OAuth token ( private token)
a non working example is
If you are doing this for support copy and paste the results into a message for us.